Q. I have just received my renewal pack for claiming working tax credits, but the income figure for 2013/14 doesn't agree with my P60 form and payslips from my employer - by a wide margin. What's gone wrong and what should I do?

A. The difference between the figures could be due to any of the following;

- Where you have more than one source of income (perhaps a redundancy payment from a previous employment) your tax credits renewal notice will show the total from all the sources that you received inc ome from in 2013/14.
- Your pay shown on the P60 may have been corrected at a later stage after the Tax Credits Office extracted the figures used for the renewal notice.
- Your income counted for tax credits includes the value of certain benefits in kind such as the provision of a company car, which isn't included in the amounts reported on the form P60 or on payslips. The value of those benefits will be reported on a form P11D which you should receive by 6 July.

If you believe the tax credits income figure for 2013/14 is wrong ring the number given in the renewal pack and report the correct figure.